Privacy Policy
Last updated: November 30, 2025
Contact Information
Lumenframe
140 Shinike, Haruki, Togo Town, Aichi District, Aichi Prefecture 470-0162
Phone: +81 3-5794-6183
Email: info@zinnialakegarden.com
Our Commitment to Your Privacy
At Lumenframe, we understand that your personal information is valuable and deserves protection. This privacy policy explains how we collect, use, store, and protect your data when you interact with our website and services.
We are committed to transparency in our data practices and ensuring you have control over your personal information. This policy applies to all visitors and users of our cinematography training services in Tokyo.
Information We Collect
Information You Provide Directly
When you use our contact forms, inquire about courses, or register for programs, you may provide personal information including your name, email address, phone number, and details about your cinematography interests and experience level. This information is provided voluntarily when you choose to communicate with us.
Automatically Collected Information
When you visit our website, certain technical information is collected automatically, including your IP address, browser type, device information, pages visited, time spent on pages, and referring website. This data helps us understand how visitors interact with our site and identify areas for improvement.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze traffic patterns, and remember your preferences. For detailed information about our cookie usage, please review our Cookie Policy. You can manage cookie preferences through your browser settings or our cookie management tool.
Third-Party Analytics
We may use analytics services to better understand website usage patterns. These services collect data about your interaction with our site, helping us improve content and user experience. All analytics data is aggregated and does not identify individual users.
How We Use Your Information
Course Information and Communication
We use your contact information to respond to inquiries, provide course details, send enrollment information, and communicate about programs you've expressed interest in.
Service Delivery and Support
Your information helps us deliver our cinematography training services effectively, including course materials, scheduling updates, and student support communications.
Website Improvement
Analytical data helps us understand how visitors use our site, identify technical issues, and make improvements to content, navigation, and functionality.
Legal Compliance
We may process personal data when necessary to comply with legal obligations, resolve disputes, or enforce our agreements.
Marketing Communications
With your consent, we may send you information about new courses, program updates, and relevant cinematography resources. You can opt out of marketing communications at any time.
Sharing Your Information
We respect your privacy and do not sell your personal information to third parties. We may share your data only in the following circumstances:
- Service Providers: We work with trusted third-party service providers who assist with website hosting, email communications, payment processing, and analytics. These providers are contractually obligated to protect your data and use it only for specified purposes.
- Legal Requirements: We may disclose information when required by law, legal process, or governmental request, or when necessary to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction, subject to the same privacy protections.
How We Protect Your Data
Security Measures
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure server infrastructure, encrypted data transmission, and restricted access controls.
Data Storage and Retention
Your personal data is stored on secure servers and retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. We regularly review our data retention practices to ensure compliance with applicable regulations.
Access Controls
Access to personal information is restricted to authorized personnel who require it to perform their job functions. All staff members are trained on data protection principles and confidentiality requirements.
Breach Notification
In the unlikely event of a data breach that may affect your personal information, we will notify affected individuals and relevant authorities in accordance with applicable data protection laws.
Your Privacy Rights
You have several rights regarding your personal information:
Right to Access
You can request a copy of the personal information we hold about you, along with details about how we use it.
Right to Rectification
You have the right to request correction of inaccurate or incomplete personal data.
Right to Erasure
You can request deletion of your personal information, subject to certain legal exceptions and retention requirements.
Right to Data Portability
You can request your personal data in a structured, commonly used format for transfer to another service provider.
Right to Object
You can object to certain types of data processing, including direct marketing communications.
How to Exercise Your Rights
To exercise any of these rights, contact us using the information provided at the bottom of this page. We will respond to your request within the timeframe required by applicable law.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly and in accordance with applicable data protection regulations.
Children's Privacy
Our services are directed toward adults and professionals in the cinematography field. We do not knowingly collect personal information from individuals under the age of 18 without parental consent. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete that information promptly.
International Data Transfers
Our primary operations are based in Tokyo, Japan. If you access our website from outside Japan, your information may be transferred to, stored, and processed in Japan or other countries where our service providers operate. By using our website, you consent to such transfers. We ensure that appropriate safeguards are in place to protect your data in accordance with this privacy policy.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or service offerings. When we make significant changes, we will update the "Last updated" date at the top of this page.
We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our website after changes indicates acceptance of the updated policy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how your data is handled, please contact us:
Lumenframe
140 Shinike, Haruki, Togo Town, Aichi District, Aichi Prefecture 470-0162
Email: info@zinnialakegarden.com
Phone: +81 3-5794-6183
We typically respond to privacy-related inquiries within 5 business days. For data subject access requests, we will respond within the timeframe required by applicable law.