Terms of Service
Last updated: November 30, 2025
Service Provider
Lumenframe
140 Shinike, Haruki, Togo Town, Aichi District, Aichi Prefecture 470-0162
Phone: +81 3-5794-6183
Email: info@zinnialakegarden.com
Agreement to Terms
These Terms of Service govern your access to and use of the Lumenframe website and cinematography training services. By accessing our website or enrolling in our programs, you acknowledge that you have read, understood, and agree to be bound by these terms.
If you do not agree with any part of these terms, please do not use our website or services. We reserve the right to modify these terms at any time, and continued use of our services constitutes acceptance of any changes.
Service Usage and Access
Acceptable Use Policy
You agree to use our website and services for lawful purposes only. When accessing our site or participating in our programs, you must respect the rights of other users, instructors, and Lumenframe as an organization.
Prohibited activities include attempting to interfere with website functionality, accessing restricted areas without authorization, using automated systems to scrape content, or engaging in any behavior that could harm our systems or reputation.
Permitted Uses
You may browse our website to learn about cinematography courses, contact us for information, and access publicly available content. Once enrolled in a program, you gain access to course materials, equipment, and facilities as specified in your enrollment agreement.
Course materials are provided for personal educational use and may not be reproduced, distributed, or used for commercial purposes without written permission from Lumenframe.
Service Access Requirements
Access to our website requires a standard internet connection and modern web browser. Participation in our cinematography courses may require specific equipment, software, or technical capabilities as outlined in course descriptions.
You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account. Notify us immediately if you suspect unauthorized access.
Fair Usage Guidelines
Our facilities and resources are shared among multiple students and programs. We ask that you use equipment responsibly, respect scheduled time allocations, and return borrowed items in good condition. Excessive or unreasonable use of resources may result in access restrictions.
Enrollment and Account Management
Enrollment Requirements
To enroll in our cinematography courses, you must be at least 18 years old or have parental consent if younger. You must provide accurate information during the registration process, including your name, contact details, and any relevant experience or background information we request.
Account Security
You are responsible for maintaining the security of your account credentials and for all activities conducted through your account. Choose a strong password and do not share your login information with others. Lumenframe will never ask for your password via email or phone.
Account Suspension and Termination
We reserve the right to suspend or terminate access to our services if you violate these terms, engage in disruptive behavior, fail to meet payment obligations, or for any other reason we deem necessary to protect our organization or other users. Upon termination, your right to access course materials and facilities ends immediately.
Account Information Updates
You agree to keep your account information current and accurate. Notify us promptly of any changes to your contact details, payment information, or other relevant data to ensure uninterrupted service delivery.
Service Availability and Modifications
Uptime and Maintenance
While we strive to maintain consistent website availability and facility access, we cannot guarantee uninterrupted service. Scheduled maintenance, technical issues, or unforeseen circumstances may temporarily affect access to our website or facilities.
We will make reasonable efforts to notify you of planned maintenance in advance and to minimize disruption to your learning experience.
Feature Availability
The specific features, equipment, and resources available through our services may vary based on your enrollment level, course selection, and current availability. We provide detailed information about what each program includes at the time of enrollment.
Geographic Restrictions
Our in-person cinematography training services are provided at our Tokyo facility. While our website is accessible globally, enrollment in physical courses requires the ability to attend sessions at our 140 Shinike, Haruki, Togo Town, Aichi District, Aichi Prefecture 470-0162 location.
Service Modifications and Updates
We reserve the right to modify, update, or discontinue any aspect of our services, including course offerings, curriculum content, equipment availability, or website features. We will provide reasonable notice when making significant changes that affect enrolled students.
Course improvements and curriculum updates are made regularly to reflect current industry practices and technological advances. These updates enhance the value of our programs and do not constitute a breach of our service agreement.
Intellectual Property Rights
Content Ownership
All content on this website, including text, graphics, logos, course materials, video demonstrations, and software, is the property of Lumenframe or its content suppliers and is protected by intellectual property laws. This includes our course curriculum, training methodologies, and educational materials.
User-Generated Content Rights
When you create cinematographic work as part of our courses, you retain ownership of your original creative content. However, you grant Lumenframe a limited license to display your work for educational and promotional purposes, with appropriate attribution, unless you explicitly opt out of such use.
License Grants
Upon enrollment, we grant you a limited, non-transferable license to access and use course materials for personal educational purposes. This license does not permit reproduction, distribution, public display, or commercial use of our materials without written permission.
Trademark Notice
Lumenframe and our logo are trademarks of Lumenframe. You may not use our trademarks without prior written consent. All other trademarks mentioned on this site are the property of their respective owners.
Payment Terms and Refunds
Course fees are due according to the payment schedule outlined in your enrollment agreement. We accept various payment methods as specified during the registration process. All prices are listed in Japanese Yen and are subject to applicable taxes.
Refund policies vary by course and are detailed in your enrollment documentation. Generally, refunds are available if cancellation occurs before the course start date, minus any applicable administrative fees. Once a course has begun, refunds are prorated based on completed sessions and course materials provided.
Late payment may result in suspension of access to course materials and facilities until the account is brought current. Continued non-payment may result in enrollment termination and potential collection actions.
Service Disclaimers
Our cinematography training services are provided for educational purposes. While we offer professional instruction and guidance, we cannot guarantee specific career outcomes, skill acquisition rates, or employment opportunities resulting from course completion.
The effectiveness of our training depends on numerous factors including your dedication, practice time, natural aptitude, and market conditions in the film industry. Success in cinematography requires personal commitment beyond the scope of our structured instruction.
Information on our website is provided for general informational purposes. While we strive for accuracy, we make no warranties about the completeness or current relevance of information related to industry trends, equipment specifications, or career prospects.
Limitation of Liability
To the fullest extent permitted by law, Lumenframe shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services, including but not limited to loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages.
Our total liability for any claims arising from these terms or your use of our services shall not exceed the amount you paid for the specific service giving rise to the claim during the twelve months preceding the claim.
Governing Law and Dispute Resolution
These Terms of Service are governed by the laws of Japan. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Tokyo, Japan.
Before initiating formal legal proceedings, we encourage you to contact us to attempt resolution through direct communication. Many concerns can be addressed through open dialogue and mutual understanding.
If informal resolution is unsuccessful, both parties agree to attempt mediation before pursuing litigation. This commitment to collaborative problem-solving reflects our dedication to maintaining positive relationships with our students and community.
Severability and Entire Agreement
If any provision of these Terms of Service is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be modified, it shall be severed from these terms. The remaining provisions shall continue in full force and effect.
These Terms of Service, together with our Privacy Policy and any enrollment agreements, constitute the entire agreement between you and Lumenframe regarding use of our services and supersede any prior agreements or understandings.
Modifications to Terms
We reserve the right to modify these Terms of Service at any time. When we make changes, we will update the "Last updated" date at the top of this page. For significant changes that materially affect your rights, we will provide notice through email or a prominent announcement on our website.
Your continued use of our services after changes take effect constitutes acceptance of the modified terms. If you do not agree with the changes, you should discontinue use of our services and, if enrolled in a course, contact us regarding your enrollment status.
Questions About These Terms
If you have questions about these Terms of Service or need clarification on any provisions, please contact us:
Lumenframe
Email: info@zinnialakegarden.com
Phone: +81 3-5794-6183
We welcome your questions and will provide clarification on any aspect of our service terms. Our goal is to maintain transparency and ensure you understand your rights and responsibilities as a user of our services.